Privacy Policy

LearnAE is a professional training platform that helps organisations build in-house video production capabilities. This Privacy Policy explains what data we collect, why, and how we protect it.

1. Who We Are

In Plain English: We are AE BOOTCAMP LTD, trading as LearnAE. Contact us at privacy@learnae.org for anything data-related.

The Data Controller for your personal data is:

AE BOOTCAMP LTD (trading as LearnAE)

Registered Office: 17 Stamer House, 45 Quarry Avenue, Stoke-On-Trent, England, ST4 7EW

Privacy contact: privacy@learnae.org

2. Why We Process Your Data

In Plain English: UK GDPR requires a valid legal reason for every way we use your data. Here is the breakdown.

We process your data under the following lawful bases under the UK GDPR:

3. What We Collect

In Plain English: We collect only what is needed to run the quiz, book calls, process payments, and track course progress.

A. Quiz & Diagnostics (via Tally.so)

• Name, business email, and job role
• Production bottlenecks, industry, and timelines
• Budget range, decision-making authority, and tool ownership

B. Call Booking (via Cal.com)

• Name, email, time zone, and meeting notes

C. Payments (via Stripe)

We never see or store your card details. We capture:

• Billing email and company name
• Stripe transaction IDs and any applied discount codes

D. Course Progress

• Learner-to-organisation links
• Module completion dates and self-reported confidence scores

4. Who We Share Data With

In Plain English: We share data with the service providers listed below. They process it on our behalf. We never sell your data.

Our data processors are contractually required to handle your data securely and only on our instructions:

• Cloudflare, Inc. for hosting, database, and request routing
• Stripe, Inc. for payment processing
• Tally BV (Tally.so) for quiz and form collection
• Cal.com, Inc. for call scheduling
• Resend, Inc. for transactional and marketing emails
• PostHog, Inc. for analytics (routed via a cookie-stripping proxy)
• Functional Software, Inc. (Sentry) for error diagnostics

5. International Transfers

In Plain English: Some of our providers are US-based, so your data may be processed in the US. We use approved legal safeguards.

Several of our processors (Stripe, Cloudflare, Resend, PostHog, Sentry) are US-based. All transfers outside the UK and EEA are protected by:

• Standard Contractual Clauses (SCCs) approved by the UK and European Commission
• The UK-US Data Bridge and EU-US Data Privacy Framework (DPF) where applicable

6. Cookies & Tracking

In Plain English: We use essential cookies only. Embedded tools may set functional cookies. We do not track you for advertising.

• Essential Cookies: Secure, HttpOnly cookies for authentication and dashboard sessions only.
• Third-Party Widgets: Stripe, Cal.com, and Tally.so may set functional cookies when you interact with their embedded components.
• Analytics & Errors: PostHog and Sentry do not use advertising or tracking cookies. Analytics data is proxied to strip identifying cookies.
• Local Storage: Used to save quiz progress and site display preferences.

7. Data Retention

In Plain English: We keep personal data only as long as needed to deliver our services or meet legal obligations.

We retain personal data only as long as necessary to deliver our services, except where we must keep it longer to meet legal rules:

• Transaction & Payment Data: Kept for 6 years to comply with tax and legal requirements.
• Account & Quiz Data: Kept for as long as you use our services, or until you ask us to delete it.

8. Your Rights

In Plain English: You control your data. Access it, delete it, correct it, withdraw consent, or complain to the ICO.

Under the UK GDPR, you can:

• Withdraw consent (unsubscribe from marketing via the link in any email, or email us)
• Access (request a copy of the data we hold about you)
• Rectify (ask us to correct inaccurate or incomplete data)
• Erase (ask us to delete your personal data)
• Restrict / Object (limit or object to how we process your data)
• Portability (request your data in a structured, readable format)

To exercise any right, email privacy@learnae.org.

Complaints

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO):

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

Website: https://ico.org.uk